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Where is my order/parcel?

For UK mainland standard delivery orders are delivered within 5 working weekdays. Express UK mainland orders are delivered the next working weekday if ordered before 3pm and economy UK mainland orders are delivered in up to 7 working weekdays depending on order volumes. The transit time of parcels to you will depend on your delivery destination. UK mainland express delivery items are delivered using a next working weekday service.

Our International standard delivery services can take up to 10 working days to arrive and our International economy delivery services can take up to 14 working days. Please not that delays caused by customs are outside of our control and may extend the delivery timeframe.

If you require an item for a specific date or event we recommend that you contact us for more information and to discuss your requirements. We cannot guarantee delivery by a specific date unless you discuss your requirements with us.

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