Outdoor & Country logo
Menu
Search
  • Free UK delivery over £35 (excluding sale items)

  • |

  • Free UK Returns

  • Stores
  • Size Guide
  • Sign In
  • Register
  • Wishlist
My Bag
  • Sign In
  • Register
  • Brands A-Z
  • New Arrivals
  • Women's
  • Men's
  • Children's
  • Bags & Accessories
  • Footwear
  • OUTLET
  • Blog
  • 0344 844 8998

How do I know if you have received my return?

  1. Outdoor and Country
  2. Exchanges and Refunds
  3. Information

When a returned item is received and checked by our distribution centre we will update your order status and if you have supplied us with a valid email address we will also email you to confirm receipt of your return. You can check the status of your return in the 'My account' section of our website. When the item is returned the status will show as ‘returned’. As this is the same information available to our Customer Services Team it’s often quicker to check there first prior to contacting us. There is no requirement for you to contact us to advise that you are returning an item providing complete our online returns process at www.outdoorandcountry.co.uk/returns and your returned item(s) comply with our return terms and conditions. Items may be returned subject to our terms within 90 days of receipt, we are unable to accept returns outside this period. If you return an item which is not received in accordance with our terms we will return it to you at your cost.

Was this article helpful?
0 out of 3 found this helpful
Have more questions? Submit a request
Return to top

Help and FAQ's

  • Fabric guide
  • Frequently asked questions
  • How to care for Barbour jackets
  • Size and fit guides
  • Tips for spotting fake websites
  • Safe & secure online shopping

Your order

  • Track your order
  • Delivery information
  • Exchanges and refunds
  • 28 day returns
  • Contact us

Help and information

  • Frequently asked questions
  • Size and fit guides
  • Fabric guide
  • Barbour wax jacket care

About us

  • Our history and ethos
  • Join our team
  • Our retail stores
  • Our gift card
  • View our catalogue

Legal

  • Our privacy notice
  • Cookies
  • Terms and conditions
  • Safe online shopping
  • Tips for spotting fake websites

Follow us

  • Facebook
  • Instagram
  • Twitter
  • Pinterest
  • Our blog

© Outdoor and Country Retail Ltd

Secured & Payment