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Unfortunately as we are a separate company to J Barbour & Sons Ltd items you have purchased from us cannot be returned to their stores. Items must be returned to us at Outdoor and Country Retail Ltd. Please complete our online returns process after which we will provide our returns address. Please ensure your return is appropriately packaged, we recommend you return via a postal method which is insured, traceable and obtain a Certificate of Posting.
We have our own retail stores, your online order can be returned to one of our retail stores for exchange or refund. Please bring along the item you are returning and the order confirmation or despatch email. Please be aware that our stores do not carry all items listed online; please contact the relevant store to confirm stock availability prior to making a special journey.