Outdoor & Country logo
Menu
Search
  • Free UK delivery over £35 (excluding sale items)

  • |

  • Free UK Returns

  • Stores
  • Size Guide
  • Sign In
  • Register
  • Wishlist
My Bag
  • Sign In
  • Register
  • Brands A-Z
  • New Arrivals
  • Women's
  • Men's
  • Children's
  • Bags & Accessories
  • Footwear
  • OUTLET
  • Blog
  • 0344 844 8998

My zip is stuck what should I do?

  1. Outdoor and Country
  2. Product After Care and Warranty
  3. Information

Barbour zips are high quality and very rarely develop a fault. However as many are double zips, getting the knack of doing them up may be tricky at first. Ensure that both parts of the zip are as far down as possible and that they are clicked together. Then ensuring the zip pull remains at base insert the other side of the zip and then do up. Occasionally jackets are returned to us with zips which customers believe to be faulty, in the vast majority (99.9%) of cases zips are not faulty, and it’s the technique which is not quite right.

Was this article helpful?
0 out of 3 found this helpful
Have more questions? Submit a request
Return to top

Help and FAQ's

  • Fabric guide
  • Frequently asked questions
  • How to care for Barbour jackets
  • Size and fit guides
  • Tips for spotting fake websites
  • Safe & secure online shopping

Your order

  • Track your order
  • Delivery information
  • Exchanges and refunds
  • 28 day returns
  • Contact us

Help and information

  • Frequently asked questions
  • Size and fit guides
  • Fabric guide
  • Barbour wax jacket care

About us

  • Our history and ethos
  • Join our team
  • Our retail stores
  • Our gift card
  • View our catalogue

Legal

  • Our privacy notice
  • Cookies
  • Terms and conditions
  • Safe online shopping
  • Tips for spotting fake websites

Follow us

  • Facebook
  • Instagram
  • Twitter
  • Pinterest
  • Our blog

© Outdoor and Country Retail Ltd

Secured & Payment