Please ensure that your billing address is exactly as registered to your card, i.e. the statement address. Please pay particular attention to the first line of the address and the postal code, ensuring they are correct.
Please ensure the correct card type is selected and that you card is authorised for online use. In some instances we may decline to deliver your order to an address other than your registered billing address.
If you are using a card issued in a different country you may experience difficulties, please contact your card issuer for further assistance.
If you attempt to order with an incorrect billing address your bank may reserve funds on your account but we will not be able to accept your order.
Repeated attempts will result in repeated funds reservations. We are unable to debit funds without the correct details so these reservations will be removed by your bank in a few days.