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  • I have just had email confirmation that an item is in stock but when I go to order it your website says it is still out of stock. What’s happening?

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I have just had email confirmation that an item is in stock but when I go to order it your website says it is still out of stock. What’s happening?

If the item is out of stock when you return to the page this means that unfortunately another customer has ordered the item which came in to stock. When requesting an email notification please be aware that there may be a number of customers waiting for the same item. When stock arrives all customers are emailed at the same time, and stock is sold on a first come first served basis. Once you have been sent an email you will need to re register for further notifications.

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