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Information

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  2. Return Information
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Information

  • How do I return an item?
  • What are your returns policies?
  • I need my order number to process a return online, where can I find this?
  • How does your locker return service work?
  • How can I return without a printer?
  • I’m purchasing an item as a Christmas gift, is your returns policy extended?
  • How do I know that my return parcel has arrived back with you?
  • Where can I find a QR code?
  • Can I add an item to my exchange order?
  • How do I exchange for a different size AND colour?
  • Where can I find my returns label?
  • Can I return an order to your retail stores?
  • Can I return items to a Barbour retail store?
  • Do I need to contact you before I return an item to you?
  • I don't have a packing note and need to return my order, what do I do?
  • I have purchased a product elsewhere can I return it to you for exchange?
  • I think an item may be faulty, what do I do?
  • Who pays for the cost of returning items to you?
  • When will I receive my refund?
  • How can I speed up my return?
  • How do I know if you have received my return?

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